Privacy Policy
How Kaizen Bowling handles website, KB App, payment, account email, and bowling performance tracking information.
Last updated
20 May 2026
Who we are
Kaizen Bowling is operated by BrightLife Ltd, trading as Kaizen Bowling.
The Kaizen Bowling website, Kaizen Bowling App, scoring pages, books, digital content, and related commercial pages are provided under the Kaizen Bowling brand.
Information we collect and use
Kaizen Bowling may collect and use information needed to provide the website, Kaizen Bowling App, account access, customer support, subscriptions, app-related communications, and service improvements.
This may include: name; email address; account login details; subscription status; trial status; league/event names entered by the user; bowling scores and game data entered by the user; bowling performance information, such as strikes, spares, pocket hits, misses, and related progress data; and technical information needed to keep the website and app working properly.
Bowling data entered into the app
The Kaizen Bowling App allows users to record bowling performance information.
This may include games, scores, frame results, spare attempts, strike data, pocket accuracy, league/event information, and other bowling progress data that users choose to enter.
We use this information to provide the app features, calculate statistics, display progress, and help users understand their bowling performance.
Payments and subscriptions
The Kaizen Bowling App may offer a 14-day trial before paid subscription access begins.
Trial availability, trial length, pricing, subscription features, and promotional offers may vary depending on the offer shown at the time.
Stripe handles payment processing for paid subscription access. Kaizen Bowling does not store your full payment card details.
Stripe may process payment and subscription information in accordance with its own privacy policy and services. Stripe explains that it processes personal data connected with payments and business services in its Privacy Policy.
Where available, users can manage or cancel their subscription through the Stripe customer portal.
Account and service emails
Resend may be used to send account setup, password reset, and service emails that help users access and use the Kaizen Bowling App.
These emails may include password reset links, account setup links, app access messages, subscription-related service messages, and important notices about the app.
Marketing emails
If you choose to receive Kaizen Bowling updates, trial reminders, launch offers, or promotional emails, we may use your email address to send those messages.
You can unsubscribe from marketing emails at any time.
Service emails, such as password reset emails or important account messages, may still be sent where needed to provide access to your account or the app.
How we use information
We use information to provide and improve the Kaizen Bowling website and app; create and manage user accounts; save and display bowling scores and statistics; manage trials and subscriptions; provide customer support; send account setup and password reset emails; send service messages about the app; protect the app, website, users, and Kaizen Bowling content; and understand how the website and app are used.
Who we share information with
We only share information where needed to operate the website, app, payments, email services, hosting, analytics, support, or legal/compliance processes.
This may include service providers such as Stripe for payments and subscriptions; Resend for account and service emails; website and app hosting providers; database and infrastructure providers; and analytics or error-monitoring providers, if used.
We do not sell user bowling data.
Data security
We take reasonable steps to protect user information and account data.
No website, app, or online service can guarantee complete security, but we aim to use appropriate technical and organisational measures to protect the information users provide.
Keeping information
We keep information for as long as needed to provide the website, app, account access, subscriptions, customer support, legal compliance, and legitimate business purposes.
Users may contact us to ask about their account information or request deletion where applicable.
Your rights
Depending on where you live, you may have rights over your personal information, such as the right to access, correct, delete, or object to certain uses of your data.
You can contact us using the details below if you want to ask about your personal information.
The ICO explains that individuals have rights relating to their personal data, including the right to be informed and, in some cases, the right to object to processing.
Contact
If you have any questions about this Privacy Policy or how Kaizen Bowling handles personal information, contact:
support@kaizenbowling.com